Rewards & Claims

How Rewards Work

Cha-Ching rewards contributors with on-chain token payments for their governance participation. Here's how the reward system works:

1. Earn Points: Complete missions during an epoch to accumulate points
2. Epoch Ends: When an epoch concludes, total points are calculated
3. Reward Calculation: Your share of the reward pool is calculated based on your percentage of total points
4. Claim Available: Rewards become claimable on your Rewards page
5. On-chain Payout: When you claim, tokens are sent to your connected wallet via blockchain transaction

Viewing Your Rewards

To see your earned rewards, navigate to your Rewards page. Here you'll find:

• Total Available: Sum of all claimable rewards across all epochs
• By Epoch: Breakdown of rewards earned in each epoch
• Claim Status: Whether rewards are pending, ready to claim, or already claimed
• Token Information: Type and amount of tokens for each reward
• Transaction History: Past claims and their blockchain transaction details

Claiming Rewards

When your rewards are ready to claim:

1. Connect Wallet: Make sure your Web3 wallet is connected to Cha-Ching
2. Navigate to Rewards: Go to your Rewards page
3. Review Available Claims: See which rewards are ready to be claimed
4. Initiate Claim: Click the "Claim" button next to a reward or use "Claim All" for multiple rewards
5. Confirm Transaction: Approve the transaction in your wallet
6. Wait for Processing: The blockchain transaction will process (usually takes a few moments)
7. Receive Tokens: Once confirmed, tokens appear in your wallet

Transaction Status

Claims go through several stages, each with its own status:

Real-time Claim Tracking

Cha-Ching provides real-time updates during the claim process so you always know the status:

• Toast Notifications: Get instant notifications for each status change
• Processing Alert: A visible alert banner appears while claims are being processed
• Progress Indicators: Visual feedback shows transaction progress
• Auto-Retry Notifications: If a claim fails, you're notified of automatic retry attempts
• Success Confirmation: Clear confirmation when tokens arrive in your wallet

💡 Tip: Keep the Rewards page open while claims are processing to see real-time updates. You can also safely close it - updates are saved and you'll be notified via your notification center.

On-chain Payouts

All reward payouts are executed as blockchain transactions, providing:

• Transparency: Every transaction is publicly visible on the blockchain
• Verification: You can verify your payout using blockchain explorers
• Security: Tokens go directly to your wallet - no intermediaries
• Permanence: Transaction records are immutable and permanent
• Transaction Links: Each claim includes a link to view the transaction on a blockchain explorer

Wallet Connection

To receive rewards, you need to connect a compatible Web3 wallet:

1. Supported Wallets: MetaMask, WalletConnect, and other Web3 wallets
2. Connect: Click the "Connect Wallet" button in the header or on the Rewards page
3. Approve Connection: Authorize Cha-Ching to see your wallet address (read-only)
4. Verify Address: Confirm your wallet address is displayed correctly
5. Network: Ensure your wallet is on the correct network for the reward tokens

⚠️ Important: Double-check that your wallet address is correct before claiming rewards. Tokens sent to an incorrect address cannot be recovered!

Claim History

Your Rewards page maintains a complete history of all claims:

• Date & Time: When each claim was made
• Amount: How many tokens were claimed
• Epoch: Which epoch the reward came from
• Status: Current status of the claim
• Transaction Hash: Blockchain transaction ID for verification
• Explorer Link: Direct link to view the transaction on a blockchain explorer

Troubleshooting Claims

If you encounter issues with claiming rewards:

Wallet Connection Issues

• Ensure your wallet extension is installed and unlocked
• Try disconnecting and reconnecting your wallet
• Check that you're on the correct network
• Clear browser cache and try again

Transaction Failures

• Check that you have enough gas/network fees in your wallet
• Verify network congestion isn't causing delays
• Wait for automatic retry attempts to complete
• If all retries fail, contact support with your transaction details

Missing Rewards

• Verify the epoch has fully concluded
• Check that your contributions were counted (review epoch leaderboard)
• Ensure you met any minimum threshold requirements
• Wait for rewards calculation to complete (can take a few hours after epoch end)

Reward Notifications

Stay informed about your rewards through the notification system. You'll receive notifications for:

• New rewards becoming available to claim
• Claim processing status updates
• Successful claim completions
• Failed claims requiring attention
• Retry attempts for failed transactions

Check your Notifications page for a complete history of reward-related updates.

Tips for Claiming Rewards

• Batch Claims: Use "Claim All" to save on gas fees when claiming multiple rewards
• Gas Optimization: Claim during low network activity for lower fees
• Regular Checks: Visit your Rewards page after each epoch ends
• Wallet Security: Always verify the claim transaction details in your wallet
• Keep Records: Save transaction hashes for your records and tax purposes
• Monitor Status: Watch for notification alerts about claim status